Industries / Towing & Recovery
Two-way radio for
towing and recovery
Single-truck operators through to yards running a dozen. Drivers work live roadsides at all hours, often alone, sometimes with people who are angry their car is being moved. We put every truck on push-to-talk over cellular with an in-cab Kirisun M50 and a PoC dispatcher, then add the cameras, lights and tracking that protect the driver and the business.
in-houseRadios, cameras, lights and tracking, fitted by our own technicians.
What it is for
Drivers who are never out of contact, and the nearest clear truck on every job
A tow driver's day is roadside hazards, night call-outs and the occasional confrontation. The same system that keeps them safe is the one that gets the right truck to the next job.
Driver health and safety
Towing is one of the few trades where a worker regularly meets members of the public on the worst day of their week. The plan has to cover that, not just the traffic.
- One press reaches dispatch from anywhere in the country there is cellular coverage, with no repeater in between.
- An SOS function, so a driver facing an aggressive member of the public can raise the alarm without making a phone call in front of them.
- Live location on the dispatcher, so help goes to where the driver actually is.
- Body cams and dash cams that record what happened, deter escalation, and protect the driver if a complaint is made later.
- Safety lighting so the truck and the crew are seen on a live roadside, day or night.
- Backing cameras, so the driver can see what is behind the truck when reversing up to a vehicle or in a tight yard.
Operational efficiency
The problem in towing is allocation: who is closest, who is clear, and who is already committed to a motorway job.
- The nearest clear truck gets the job, not the first driver to answer the phone.
- Every truck on one screen, with a call to one driver or the whole fleet at the press of a button.
- Hands-free in the cab, with an installed M50 mobile rather than a phone on the seat.
- GPS, telemetry and RUC on the heavy fleet from the same tracking unit.
- No licence to wait for, because PoC runs on the cellular network.
The solution
PoC radio in every truck, with a dispatcher behind it
One set-up scales from a single operator to a yard running a dozen trucks: a Kirisun M50 PoC mobile installed in each cab, and the Kirisun PoC dispatcher in the office.
Kirisun M50, installed in the cab
A 4G push-to-talk over cellular mobile, fitted and wired by our own technicians so the driver stays hands-free.
Kirisun M504G PoC mobile radio
- Coverage wherever the cellular network reaches, motorway, rural road or yard.
- SOS function for a driver in trouble.
- Hands-free operation from a proper in-cab install.
- Groups for drivers, the yard and the office.
Best forEvery truck in the fleet, from tilt-trays to heavy recovery units.
Kirisun PoC dispatcher console
Runs on an ordinary computer, in a browser or as an installed desktop client, on the same PoC service the trucks use.
- Live location of every truck on one map, so the nearest clear truck gets the job.
- SOS and emergency calls that land in front of the dispatcher rather than competing with normal traffic.
- Call anyone, any group, and see who is keying up without asking.
- GPS track back and voice recordings, so an incident review starts from the record.
- Messages and job tickets, for addresses, plates and job numbers nobody should have to repeat over the air.
Best forAny yard where someone is spending real time co-ordinating trucks. Explore the dispatcher →
Health and safety
Built for the roadside, and for the person who is not happy to see you
Aggressive members of the public are a known hazard in towing. A good set-up helps a driver avoid escalation, get help quickly when it does escalate, and shows exactly what happened afterwards.
Deter it
A visible body cam and dash cam change how people behave. People tend to think twice once they know they are being recorded.
Raise the alarm quietly
The SOS function alerts dispatch without the driver having to make a call in front of the person they are dealing with.
Send help to the right place
Live location on the dispatcher shows where the driver is, so the next truck or the police can be sent straight there.
Be seen
Safety lighting on the truck makes the work area visible to passing traffic, at night and in poor weather.
Have the record
Body cam and dash cam footage, GPS track back and voice recordings mean an incident review or a complaint starts from what actually happened.
Never out of contact
PoC works anywhere there is cellular coverage, so a driver alone on a rural call-out at 2am can still reach dispatch.
What we fit
Everything on the truck, installed by one team
Radio, cameras, lights and tracking, fitted by our own technicians, and one team to call when something needs attention.
PoC radio
Kirisun M50 mobiles in every cab, on the largest PoC fleet in New Zealand.
Explore PoC →PoC dispatcher
Every truck on one screen, with live location, SOS and voice recordings.
Explore PoC dispatcher →Body cams
A camera on the driver, to deter escalation and keep a record of every interaction with the public.
Explore personal safety →GPS, telemetry and RUC
Vehicle tracking, telemetry and road user charges on the heavy fleet.
Explore GPS →Dash cams, backing cameras and safety lights
A record of every journey, a clear view behind the truck when reversing, and lighting so the truck and driver are seen on a live roadside.
Explore vehicle safety →Installation
Everything fitted and tested by our own technicians, for every item on this page.
Explore installation →Case studies
Proven on New Zealand tow fleets
Two towing operators: Towing & Recovery, dispatching 18 vehicles across Auckland, and Warkworth Towing & Salvage, running nine trucks across a regional area with two managers co-ordinating.
Towing & Recovery
Towing & Recovery is an Auckland operator running 18 vehicles across the city and its motorways, with jobs that need to go to the nearest clear truck.
What we supplied
Kirisun M50 PoC mobiles installed in the 18 vehicles, Kirisun T60 PoC handhelds for the office, operations staff and floating use, and the PoC app, all run from the Kirisun dispatcher console.
The result
Effective communication with vehicles dispatched right across Auckland, and an improved dispatch function that lets the team service more customers, faster.
- Operator
- Towing & Recovery, Auckland
- Fleet
- 18 vehicles
- Radios
- Kirisun M50 in vehicles, T60 for office, ops and floating
- Set-up
- PoC, app and dispatcher console
Warkworth Towing & Salvage
Warkworth Towing & Salvage runs nine tow trucks across a regional area, with two managers co-ordinating the work between them.
What we supplied
A Kirisun T60 push-to-talk over cellular handheld, with SOS, for each of the nine trucks, so both managers can reach any driver, or the whole fleet, instantly.
The result
Effective communication with drivers working across the region, and flexible distribution of radios: because they are handhelds, they go where they are needed rather than being fixed to one vehicle.
- Operator
- Warkworth Towing & Salvage
- Fleet
- 9 tow trucks
- Radios
- Kirisun T60 PoC handhelds
- Set-up
- Two managers co-ordinating
Getting set up
One install visit per truck, not five
A tow truck off the road is a tow truck not earning. So we fit everything at once.
Radio, cameras, lights and tracking go in during the same visit, by the same technicians, with the wiring done properly the first time. One supplier to call afterwards, whatever needs attention.
- Scope the fleet. How many trucks, what they do, and who dispatches them today.
- Plan the safety set-up. SOS, body cams, dash cams, backing cameras and lighting, matched to the work your drivers actually do.
- Set up dispatch. Groups, the dispatcher console and live location, configured before the trucks are fitted.
- Install and test. Our own technicians fit everything in one visit per truck and test it before handover.
- Keep it running. Repairs, reprogramming and support from the same team.
Common questions
Before you get in touch
We are a one-truck operation. Is this worth it?
Yes. A single M50 in the cab keeps you hands-free and gives you an SOS function, and PoC needs no repeater or licence. A dispatcher earns its keep once someone is spending real time co-ordinating several trucks.
How does the SOS function help with aggressive members of the public?
It lets a driver raise the alarm with dispatch without making a phone call in front of the person they are dealing with. The dispatcher sees the alert, and the driver's location, and can send help.
Do body cams and dash cams make a difference?
They deter escalation, because people behave differently when they know they are being recorded, and they protect the driver and the business if a complaint is made later.
Can you fit everything at once?
Yes. Radio, body cams, dash cams, backing cameras, safety lights and GPS can all be installed in the same visit by our own technicians, so the truck is off the road once.
Does PoC work on rural call-outs?
PoC works anywhere there is cellular coverage, with no repeater in between, so it reaches much further than a traditional radio network.
Tell us how your trucks work
How many trucks, who dispatches them, and the situations your drivers worry about. We will come back with what we would fit, and why.
sales@signals.co.nz · Christchurch & Auckland · on site nationwide